top of page


New Omnichannel Platform and IT organization transformation

  • Fundamental redefinition of the IT strategy. Transformation to a standard and cloud-based operating model

  • Definition and implementation of a new omnichannel platform

    • Evaluation and program initialization

    • New online platform (SAP Hybris)

    • ERP (MS Dynamics for Operations DFO 365 Cloud)

    • CRM (MS Dynamics for Operations DFO CRM Cloud)

    • POS (1700 POS systems, SW, HW, Payment)

    • M&A transaction

  • Change management for a comprehensive company-wide business transformation program

  • Implementation of a new loyalty program with full backend integration in the cloud

  • Successful transfer of the office infrastructure to the Office365 cloud environment

multiformat-retail GROUP



  • Key responsibility for a comprehensive and successful company-wide digitization and transformation program

  • Definition and implementation of the group-wide IT strategy and the IT governance board

  • Results:

    • Successful implementation of POS backend on SAP ERP 6.0. Takeover of the project in a crisis situation. Reorganization and successful completion parallel to a group-wide turnaround program

    • Implementation of the core ERP system and supply chain system on SAP ERP 6.0

    • Development of digital services at POS. Basis for rollout of innovative e-services at the POS (money transfer, customer services, logistics services)

    • Group-wide consolidation and outsourcing of the infrastructure to external service providers. Transformation of the governance model.
      Renewal of all POS systems in 3,900 POS in CH, DE, LUX, AT


  • Successful consolidation of 18 different logistics platforms on 2 standard platforms


FMCg distribution

  • Evaluation and transformation IT platforms of the B2B business unit new platform Microsoft Dynamics AX in CH, AT, DK, NOR, FIN

textile logistics network

(SWITZERLAND, the Netherlands)

  • Implementation of a group-wide logistics platform for textile and fashion services




bottom of page